What is the shelf-life?

Our syrups are shelf stable for 12 months, unopened.

Do you need to refrigerate the syrup once it's opened?

Yes! It's okay to leave on the kitchen counter during a party. Just stick the bottle in the refrigerator overnight.

Do you use added chemical preservatives?

NO!!!! Not now, not ever!

Do you use artificial colors or juice concentrates?

NO!!!! Not now, not ever!

Do you use bleached white sugar?

NO!!! Not now, not ever! We use minimally processed ORGANIC cane sugar.

Is it natural for the bottle contents to separate?

Yes! Shake the bottle before use and the contents will magically merge together again.

I'm a store or a bar/restaurant! Do you offer wholesale pricing?

Yes! Please contact info@royalroseny.com for pricing, information, etc.

My package was damaged in transit. What is your return policy?

If your package was damaged in transit, email info@royalroseny.com with your order number and tell us how much product was damaged and we will determine if the product can be replaced.

How long will it take for my order to arrive?

We generally ship within 3 business days. If you are on the west coast, it will take an additional 5 business days for standard shipping; 1-2 days for the east coast.

Do I have to use your syrups for cocktails, or are there other uses?

Our syrups make excellent homemade sodas and other delicious non alcoholic beverages, but they are also a great component in sauce, salad dressing, as a glaze for meat or vegetables, and more.

Are your syrups nut-free?

Yes, our entire facility is nut-free, peanut-free, gluten-free, wheat-free, soy-free, and dairy-free. Please email us at info@royalroseny.com if you have any other concerns about allergens.